Privacy Policy

Introduction

This Privacy Policy explains how Splitlight Ltd ("we", "our", or "us") collects, uses, and shares information about you when you visit or use our website, splitlight.co.uk ("Site").

By using our Site, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

Information You Provide to Us

We may collect information you provide directly to us when you:

• Fill out forms on our Site
• Correspond with us
• Subscribe to our newsletters or communications
• Request information or assistance

Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and how you interact with our Site:

• Usage Information: Pages visited, time spent on pages, referring website addresses, and other data about how you interact with our Site.
• Device Information: Device type, operating system, browser type, IP address, and device identifiers.
• Location Information: General location based on your IP address.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities over time.

How We Use Cookies

Our Site uses the following types of cookies:

• Essential Cookies: Required for the operation of our Site. You can set your browser to block these cookies, but some parts of the Site may not function properly.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site. This helps us improve how our Site works.
• Functionality Cookies: Used to recognize you when you return to our Site. This enables us to personalize our content for you.
• Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests.

Third-Party Services

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how users use our Site. The information generated by the cookie about your use of our Site will be transmitted to and stored by Google on servers in the United States.

Google will use this information for evaluating your use of our Site, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Maps

We use Google Maps on our Site, provided by Google LLC. When you use Google Maps features, Google may collect data about your location and other information. Google's use of this information is governed by their Privacy Policy.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Site
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, prevent, and address technical issues
• Comply with legal obligations

Legal Basis for Processing Personal Information (EEA and UK Visitors)

If you are from the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using personal information described in this Privacy Policy depends on the information we collect and the context in which we collect it:

• Consent: We may process your information if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your information when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: We may process your information where necessary to fulfill the contract we have with you.
• Legal Obligations: We may disclose your information where we are legally required to do so.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: The right to request copies of your personal information.
• Rectification: The right to request correction of information you believe is inaccurate.
• Erasure: The right to request that we delete your personal information.
• Restriction: The right to request that we restrict the processing of your information.
• Object: The right to object to our processing of your personal information.
• Data Portability: The right to request that we transfer your information to another organization.
• Withdraw Consent: The right to withdraw consent where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the United Kingdom and process it there.

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us